Returns & Exchanges
At REEF Perfumes UK, we strive for your complete satisfaction with our luxury fragrances. If you are not entirely happy with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund.
Initiate Your Return
Contact our customer support team via email with your order number and reason for return to receive a Return Authorization code.
Prepare the Package
Ensure the perfume is in its original, sealed cellophane packaging and securely place it in a sturdy shipping box to prevent damage during transit.
Ship to REEF UK
Affix the provided return label or use a tracked courier service to send the package back to our London distribution center.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing